Refund policy

Return & Refund Policy – Mad Bazar

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unused and unworn

  • In its original packaging

  • With tags (if applicable)

  • Accompanied by proof of purchase or receipt

How to Start a Return

To initiate a return, please contact us at:
📧 madbazarcom@gmail.com

Once your return request is approved, we will provide instructions on how and where to send your item.

⚠️ Important:
Items sent back without prior approval will not be accepted.


Damages & Issues

Please inspect your order upon delivery. If your item is:

  • Damaged

  • Defective

  • Incorrect

Contact us immediately so we can resolve the issue quickly.


Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, plants, etc.)

  • Custom or personalized products

  • Personal care items (for hygiene reasons)

  • Hazardous materials or flammable goods

🚫 We also do not accept returns on:

  • Sale items

  • Gift cards


Exchanges

To exchange an item:

  1. Return the original product

  2. Place a new order after approval

This ensures faster processing.


Refunds

Once we receive and inspect your return:

  • We will notify you of approval or rejection

  • If approved, your refund will be processed to your original payment method within 7–10 business days

⏳ Please note:
Banks or payment providers may take additional time to reflect the refund.

If more than 15 business days have passed after approval, contact us at:
📧 madbazarcom@gmail.com


Need Help?

For any return or refund-related questions, feel free to contact us anytime at:
📧 madbazarcom@gmail.com